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Questions & Answers

Truly Apulia is a platform that allows travellers to stay in the city of Bari at a stone’s throw from the beach. Our shuttle bus will take you from one city to another. We also give you the opportunity to explore places and attractions along the way. We drive, you discover.

Our website allows you to book an excursion, a service and accommodation on the day and time that suits you best.

Our customer service is available every day, Monday to Sunday. We are temporarily inactive during the night (European time), so please give us some time to respond to messages sent outside of business hours.

You can simply search on our homepage if you need a stay, excursion or transport. Or take a look at the suggestions.

It’s a simple, easy and fun way to book your next puglia adventure!

And if you don’t see your desired itinerary on our website, you can request a customised trip.

If your desired route is not listed on our website, don’t worry! 

You can request a customised trip! We will do our best to accommodate your request, and maybe even add it as a regular route!

We cannot guarantee that every attraction will be open for every trip, especially during the low season.

We recommend that you check opening times in advance and book your guided tour.

The shuttle service offers two pick-up points, the central station and Bari International Airport.

If you are not staying at our facility and would like to use the shuttle for an excursion or rental, a pick-up point can be arranged.

Yes! We speak English as well as Italian, our mother tongue, and Spanish.

We will be happy to talk to you about the local history and culture and answer any questions you may have.

We send a confirmation email immediately after you place your order.

If you haven’t received an email from us, it’s possible that there’s a typo in your email address or that it ended up in your spam folder. If you haven’t received an email, this does NOT mean that your trip has been cancelled! To update your contact information, please contact us.

Why haven’t I received any emails from Truly Apulia?

During their stay, Truly Apulia offers a breakfast that guests appreciate consisting of an Italian buffet.

The nearest beach is only 50 m from Truly Apulia.

Prices at Truly Apulia may vary depending on various factors (e.g. dates, hotel conditions, etc.). To see the prices, please enter the dates of your stay.

Truly Apulia is located 3.5 km from the centre of Bari.

Each flat at Truly Apulia offers one bedroom, with a double bed.

For more information, visit the flat page and check the details of available accommodation.

At Truly Apulia, check-in is from 11:00 and check-out is until 10:00.

Truly Apulia offers paid private parking and the possibility of street parking nearby.

Yes, this property shares a garden with all the flats. Visit the accommodation page for more information and other services offered by Truly Apulia.

If you have booked with us through our website, please send a request to support@trulyapulia.com and we will be happy to remove all your personal data.